Our Cloud based services are secure and we value the privacy of our customers. This means that data for each site:

• can be accessed ONLY by authenticated users. No one else is able to access your account (except for the Technical Support when explicitly requested).
• can be accessed using HTTPS protocol.
• are kept private. We DO NOT sell, share or distribute any information with 3rd parties.

Furthermore, upon request, we can provide the log of the IP addresses that made calls to the API of your site.

What is stored on the Cloud server for each site

For each site we store these information:

• list of authorized username (identified by their email addresses). For additional security, all the password are hashed. This means that it is not possible to retrieve the password of a specific Username. If a password is lost it can’t be retrieved. You can only generate a new one.
• list of Floor plans.
• list of Levels.
• list of Names and Descriptions associated to the MACs and pMAC of devices, Wi-Fi nodes, BLE beacons.
• list of geo-fences.
• locations of all the devices detect in the last 2 hours – accessible through 2 API calls.
• (OPTIONALLY) list of all the devices detected during an entire day – accessible as a CSV file.